Privacy Policy

Overview

Welcome to HIKE with Her LLC ("Company," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit hikewithher.com and hikedirectory.com (collectively, "our websites") and interact with our services, community programming, and communications.

Please read this policy carefully. By using our websites or services, you agree to the practices described here. If you do not agree, please discontinue use of our websites.

1. Who We Are

HIKE with Her LLC is a for-profit limited liability company registered in the state of Washington, headquartered in Spokane, Washington. We operate two primary digital platforms:

hikewithher.com — powered by GoHighLevel (GHL), our community hub and marketing platform

hikedirectory.com — powered by Brilliant Directories, our women-owned and women-led business directory

Questions about this policy? Contact us: 📧 [email protected] 📞 509-400-4240

2. Information We Collect

A. Information You Provide Directly

We collect personal information you voluntarily provide when you:

Register for a directory listing on hikedirectory.com

Sign up for the HIKE Inner Circle newsletter

Register for a community event (Happy Hour Tour, HIKE Lab, Pajama Party, seasonal hikes)

Submit a contact form, inquiry, or application on either website

Book an appointment or consultation through our booking system

Submit content contributions, articles, or event listings to hikedirectory.com

Make a voluntary contribution through the Feeling Generous page

Apply for podcast guest features or promotional spotlights

Respond to surveys or community research conducted by HIKE with Her

This information may include your name, business name, email address, phone number, mailing address, website URL, social media handles, business description, professional biography, and any other information you choose to provide.

B. Information Collected Automatically

When you visit our websites, our servers and third-party tools automatically collect certain information, including:

IP address and approximate geographic location

Browser type and version

Device type and operating system

Pages visited and time spent on each page

Referring website or search query that brought you to our site

Clicks, scrolls, and other interaction data

C. Information from Third-Party Platforms

We may receive information about you from third-party platforms including:

Social media platforms (Instagram, LinkedIn, Facebook, TikTok, YouTube) when you interact with our content or connect with us through those platforms

Payment processors when you purchase a directory membership, event ticket, or make a contribution

GoHighLevel (GHL) when you interact with our automated workflows, chatbots, or email sequences

Brilliant Directories when you create or manage a directory listing

D. Communications Data

When you communicate with us by email, text message, phone, or through our chatbot, we may retain records of those communications for customer service and operational purposes.

3. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your directory listing on hikedirectory.com

To send you the HIKE Inner Circle newsletter and community communications you have opted into

To register you for and communicate about community events

To process voluntary contributions and membership payments

To respond to your inquiries, requests, and support needs

To send automated welcome, onboarding, and follow-up email sequences through GoHighLevel

To feature your business in social media spotlights, newsletter features, and thought-leadership content (paid members only, with your submission)

To conduct community research and surveys that inform HIKE programming and capital development

To improve our websites, platforms, and community offerings

To comply with legal obligations

To protect against fraud, abuse, and unauthorized access to our platforms

We do not sell your personal information to third parties.

4. Text Messaging & SMS Communications

If you provide your phone number and opt in to receive text messages from HIKE with Her, you may receive SMS communications including event reminders, community updates, and operational notifications.

Important SMS disclosures:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes

Text messaging originator opt-in data and consent will not be shared with any third parties

Message and data rates may apply

Message frequency varies

To opt out at any time, reply STOP to any text message from HIKE with Her

For help, reply HELP or contact us at [email protected]

5. Email Communications & Newsletter

By signing up for the HIKE Inner Circle newsletter or providing your email address through any form on our websites, you consent to receive email communications from HIKE with Her LLC.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us at [email protected]. Unsubscribing from marketing emails does not affect transactional or operational communications related to your directory membership, event registration, or account.

6. Cookies & Tracking Technologies

Our websites use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and support our marketing efforts. These may include:

Essential cookies — required for the website to function correctly

Analytics cookies — help us understand how visitors interact with our sites (we use tools such as Google Analytics)

Marketing cookies — used to deliver relevant content and track the effectiveness of our communications

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our websites.

7. Third-Party Service Providers

We share your information with third-party service providers who assist us in operating our websites and delivering our services. These providers are contractually obligated to protect your information and may only use it for the purposes we specify. Our current key service providers include:

GoHighLevel (GHL) — CRM, email marketing, automation, chatbot, and website platform for hikewithher.com. GoHighLevel processes personal data on our behalf as a data processor.

Brilliant Directories — Directory platform for hikedirectory.com. Brilliant Directories processes member listing and account data on our behalf.

Payment processors — We use PCI-compliant payment processors to handle membership payments and contributions. We do not store raw credit card data on our servers.

Google Analytics — Website traffic and behavior analytics

Social media platforms — Instagram, LinkedIn, Facebook, TikTok, YouTube for community content and communications

Booking platforms — For event registration and appointment scheduling

8. AI & Automated Technology

Our websites use AI-powered tools including:

Chatbots — AI-powered chatbot assistants on hikewithher.com and hikedirectory.com. When you interact with a chatbot on our websites, you are communicating with an automated system, not a human. See our Disclaimers & Disclosures page for full chatbot disclosure.

Email automation — GoHighLevel automated email sequences for welcome, onboarding, and follow-up communications

Content assistance — We use AI tools to assist in drafting and editing content published on our platforms. All published content is reviewed, edited, and approved by a human editor before publication.

Some content on our websites — including automated chat responses and certain drafted materials — may be generated or assisted by AI. While we strive for accuracy, we do not guarantee that AI-generated or AI-assisted content is free of errors. If you have concerns about any content, contact us at [email protected].

9. Washington State Privacy Rights

As a Washington State-based company serving Washington residents, we acknowledge the following rights under applicable Washington State privacy laws:

You have the right to:

Know what personal information we collect about you and how we use it

Access a copy of the personal information we hold about you

Correct inaccurate personal information we hold about you

Delete your personal information, subject to certain exceptions

Opt out of the sale or sharing of your personal information (we do not sell personal information)

Non-discrimination — we will not discriminate against you for exercising any of these rights

To exercise any of these rights, contact us at [email protected]. We will respond to verified requests within 45 days. In some cases we may need to verify your identity before processing your request.

Washington My Health MY Data Act

The Washington My Health MY Data Act provides additional protections for consumer health data. HIKE with Her does not intentionally collect consumer health data. If you believe we have inadvertently collected health-related information about you, please contact us immediately at [email protected] so we can address it appropriately.

10. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your data, we will process that request subject to any legal retention requirements.

Directory listing data on hikedirectory.com is retained for the duration of your membership and for a reasonable period thereafter to allow for account reactivation. You may request permanent deletion by contacting [email protected].

11. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission (SSL/TLS), access controls, and regular security reviews of our third-party platforms.

However, no method of data transmission or storage over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. If you believe your information has been compromised, contact us immediately at [email protected].

12. Children's Privacy

Our websites are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information.

If you believe we have collected information from a child under 13, please contact us at [email protected].

13. Third-Party Links

Our websites contain links to third-party websites, organizations, and resources. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information. Inclusion of a third-party link does not constitute an endorsement of that organization's privacy practices.

14. Community-Contributed Content

hikedirectory.com allows paid members to contribute articles, event listings, and business profile content. Information you include in community-contributed content becomes publicly visible on the platform. Please do not include sensitive personal information in publicly submitted content.

HIKE with Her reserves the right to review, edit, or remove contributed content that violates our contributor guidelines or community standards.

15. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Your continued use of our websites after any changes constitutes your acceptance of the updated policy.

16. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

HIKE with Her LLC

📧 [email protected]

📧 [email protected]

📞 509-400-4240

Monday through Friday